Terms and Conditions
Terms and Conditions
1.1 A Deposit of £100 and a Registration fee of £50 (both non-refundable) are due in order to secure a provisional place on one of our Short Courses, Evening Classes or 19+ Courses
1.2. Full payment of all course fees must be received prior to commencement of the course. Your place on any course is not guaranteed until full payment is received.
2.1 Fees can be paid by bank transfer into the following bank account.
Building Crafts College
Sort code: 20-01-58
Account number: 93167852
Unfortunately, we cannot accept payment by debit or credit card nor by cheque or in cash at this time.
2.2 If your company or institution is paying the course fees and would prefer to be invoiced, please email us with your full details and a reference / PO number if available. Payment is required within 30 days of the date of the invoice and before commencement of the course.
3.1 There are a limited number of discounted places on our short courses, offered on a first come first served basis. The discount is 20% and can be requested within the same academic year on all short courses unless stated otherwise.
The discount is for:
3.1.1 Those who are registered as unemployed and in receipt of Jobseeker’s Allowance (JSA), Employment and Support Allowance (ESA) and Universal Credit
3.1.2 Those whose sole or main income is a Department for Work and Pensions (DWP) state retirement pension
3.1.3 Those who are registered as disabled and in receipt of Disability Living Allowance (DLA) or Personal Independence Payment (PIP)
3.1.4 Currently enrolled full-time and part-time students from the College on year-long day courses or Building Crafts College alumni members
3.1.5 Building Crafts College staff
3.2 A discount of 15% is available to those on Mainstream courses who pay their annual fee in full at the beginning of the academic year
3.3 Proof of entitlement to the discount is required before the start of the course. Please do not send originals in the post.
3.4 If proof is not received before the start of the course, the remaining 20% of the course fee is due on the first day of the course.
3.5 Anyone wishing to claim a concessionary rate must do so at the time of booking as concessions cannot be claimed retrospectively.
4. Materials and equipment
4.1 Unless stated, the course fee does not include the cost of materials.
4.2 Details of any materials to be supplied by the delegate will be provided either before the start of the course or at the beginning of the course.
5. Cancellation by us
5.1 Please note that courses have minimum attendance levels and may be cancelled if too few bookings are received.
5.2 We reserve the right to:
5.2.1 amend or cancel courses
5.2.2 change course location
5.2.3 substitute lecturers and tutors
5.3 If we cancel a course, we shall endeavour to give you at least one weeks’ notice and you will have the option of transferring to another course or of having a full refund of the fees. Refunds can take up to three weeks to clear.
5.4 We will not be liable for any losses (including, but not limited to, travel and accommodation costs) arising as a consequence of any modification or cancellation of courses as set out above beyond the cost of the course fee.
6. Cancellation by you
6.1 If you wish to cancel or transfer your place on a course your request should be made in writing (via letter or email).
6.2 You have a 14-day cooling off period should you wish to cancel your place on the course, the Cancellation Period, during which time we will refund your fees in full. The Cancellation Period expires 14 days after the date of your booking. After this time, please refer to the Terms and Conditions set out below.
6.3 If your written request is received more than three weeks prior to the course start date, you will be entitled to a full refund, minus the non-refundable deposit and registration fee (£150 total) or to transfer to another course.
6.4 If your written request is received within three weeks of the course start date, we are not able to offer you a refund or a transfer to another course.
7.1 Non-attendance of classes due to illness or for personal or professional reasons does not provide the right to refunds, extra tuition or a transfer.
7.2 However, in such an event we will consider all the circumstances and take such action that we consider to be fair and reasonable.
7.3 Please note that if alternative options are offered there may be an additional administrative charge.
8. Class postponement
If a class is postponed for reasons for which we are responsible, including staff illness, we will make every reasonable effort to reschedule the class or to add the missed hours onto the remaining course classes.
9. Gift vouchers
9.1 Gift vouchers are non-refundable, and as with all our courses, courses are subject to cancellation if we don’t meet our minimum numbers. If we have to cancel a course, the gift voucher can be redeemed against the next course date or redeemed on another course. We are unable to issue a refund if the course is cancelled. Gift vouchers are valid for use for one year.
9.2 Our standard terms and conditions apply to gift vouchers. Please see Clauses 5 and 6 for details of our cancellation and transfer policy.
9.3 Those using gift vouchers who can prove their eligibility can also avail of our 20% concessionary discount scheme.
9.4 Gift vouchers can take up to five working days so please purchase in good time.
Please ensure that your place is confirmed and the course is running before you make any travel arrangements. We do not offer refunds for travel or accommodation costs in accordance with Clause 6.4 above.
11.1 Our short courses are not suitable for non-EEA nationals who do not have existing immigration permission which allows study, as they do not meet University requirements for sponsorship under the Student Visa rules.
12. Disabled students
We will make reasonable adjustments for students with specific requirements. Please contact us at email@example.com when booking a place.
13. Student conduct
Students are expected to conduct themselves in a professional manner and to recognise that other Students also require support and assistance. If a student becomes persistently disruptive we reserve the right to offer a verbal or written warning and, if this does not resolve the situation, we may, at our discretion, ask the student to leave the course. Further information about Building Crafts College’s procedures on student misconduct can be found in our Student Charter which sets out the mutual expectations and obligations between the College and Students.
14. Minimum age
Students on our Short Courses must be 18 or over.
Due to copyrights, and to respect other participants, the use of audio and/or visual recording is not permitted during any course.
16. Force majeure
We shall not be liable for any failure or delay in the performance, in whole or part, of any or our obligations arising from or attributable to acts, events, omissions or accidents beyond our reasonable control including, but not limited to strikes, lock-outs or other industrial disputes (whether involving our workforce or the workforce of any other party), act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm, pandemics, epidemics or other outbreaks of disease or infection, failure in the public supply of electricity, heating, lighting, air conditioning or telecommunications equipment.
We will amend these Terms and Conditions from time to time to ensure that it remains up to date and reflects new legal requirements. Please visit our website to keep up to date with any changes. The current version will always be posted on our website.
This edition of the BCC’s Terms and Conditions were uploaded on 12 January 2021
If you have any questions in relation to these Terms and Conditions they should be sent to the Head of Admissions and Marketing at firstname.lastname@example.org